Joining is completely free—there are no annual fees. Simply create an account or make a purchase on our site, and you'll be automatically enrolled in the Jeulia Rewards Program.

Jeulia Points are bonus points you can earn by completing various activities in your Jeulia account. To either earn or redeem points, you must first log in to your account.

Free Standard Shipping has no minimum purchase requirement, but it only applies to orders shipped to select destinations. For detailed information, please refer to our Shipping Policy.

The points earned per purchase depend on your membership level. Silver member will earn the equivalent reward points for the actual amount you spend, while Gold and Diamond members will earn double points. Please note: The amount paid via store credits, gift card, reward points or coupons will not be rewarded for any points.

Gold and Diamond members are eligible for a $10 store credit reimbursement for return shipping on their first return or exchange, upon request.

Priority service is exclusively available to Diamond-level members. All support tickets submitted by Diamond members will receive 24/7 priority handling.

To receive your birthday gift credit, please log in to your Jeulia account and ensure your birth month is filled in under your account information. We will then automatically issue the corresponding store credit to your account during your birthday month.

Your membership level is automatically upgraded when your total spending within the past 365 days reaches the corresponding threshold. Membership status is updated daily.

100 points = $1 in value. After logging in, you can apply points at checkout in your shopping cart. The discount from points cannot exceed 30% of the item's grand total. Points may be used together with coupons.

Yes. Points expire 365 days after the date they were issued.

There are 3 cases in which pending points could be deducted. a. You returned all or part of an order. b. You canceled an item or rejected an order. c. Your points have expired.